Simply download the MyMetLifeJordan Mobile App from Google Play or the App Store, then log in or register using the required registration details and create a secure password.

The app is available to eligible MetLife Jordan customers with active policies, subject to the applicable policy type and registration requirements.

Customers can manage their insurance anytime, including viewing policy information, submitting available service requests, updating selected personal details, and tracking submitted requests in one place.

Yes, customers can view and track submitted requests available through the app, including previous request history where applicable.

Some details may be updated through the app. For further updates or assistance, customers can contact Customer Service at +962 6 5930912 or email CSC.jordan@metlife.com.

Yes, the app uses advanced security standards to help protect personal and policy information in line with applicable security requirements.

Yes, you can update your password at any time to keep your account secure.

You can access the Terms of Use and Privacy Policy directly within the app at any time, so you always know how the platform works and how your data is handled.

Customers should ensure the app is updated, restart their device, and contact Customer Service if the issue persists.