For your safety and not to expose you to outdoor presence, we are glad to respond to your inquiries on our channels below:
For Individual & Employee Benefit inquiries:
Tel: +962 6 5930912
For queries & explanation: csc.jordan@metlife.com
For feedback: voiceofcustomerjor@metlife.com
For Collection queries: csc.jordan@metlife.com
For Claim submission/queries: csc.jordan@metlife.com
How Can I pay my premium?
For safety measures and to limit direct and face to face interaction, for your convenience we are providing the following channel for collections:
1. Depositing premiums in any of our bank accounts*, Send Proof of deposit.
2. Bank /wire transfer On any of our bank accounts*, Send Proof of deposit.
*Proof of Transfer/Deposit
Once the transfer/Deposit is complete , please send us a copy of the transfer slip to csc.jordan@metlife.com
The transfer slip will allow us to allocate the premium payment to your policy(ies). Without the slip, the transferred amount will remain pending.
Note: Please make sure to mention your policy number on the Slip
© 2023 Metropolitan Life Insurance Company, Amman, Jordan - All Rights Reserved.