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Make a claim (Individual)

Simply follow these easy steps to make a claim

1. Notify us of the claim you want to make within 10 calendar days from the date of the incident. You can notify us at any time using the form below.

2. Send us all the documents related to your claim within 30 calendar days from the date of your recovery. Please make sure that all the documents are written in either English, Arabic or French. If you have documents in any other language, due to an accident overseas for example, they must be translated by an official public translator before you can send them to us.

3. If some cases, we may also need you to attend a medical examination before we can complete your claim.

Write to:
The Claims Department
MetLife Building
4th Circle
Jabal Amman
P.O.Box 1307
Zip Code 11118

Call us at +962 65 930 912
Fax us at +962 65930049
E-mail us:


It's important you understand what we offer at MetLife. We've pulled together some frequently asked questions and answers to help you.